Every nonprofit board and executive should read this morning’s Wall Street Journal article, Counting on an Inheritance? Count Again. The article is primarily a discussion about the long-term impact on families of the economic declines of the last few years. Interestingly, WSJ found that nationally, “alling asset values reduced projected inheritances for baby boomers […]
Be careful not to over-suppress. What do you do when someone calls and asks to be taken off your mailing list? Do you just say OK and pull them from all future communication? The better solution is to engage them, and use this opportunity to build a deeper relationship. Try to solve their desire for reduced […]
A few weeks ago I wrote about what it takes to have a strong fundraising offer. While on vacation this week in beautiful Santa Barbara, CA, I found a great example of a strong fundraising offer. This counter-top display was in the Westmont College bookstore. It isn’t pretty. There’s no flashy branding. But the offer […]
Matching challenges help increase direct mail response rates and total revenue. I’ve seen nonprofits that use matches in as many as 7-10 of their mail appeals each year. Probably seems excessive, right? The interesting thing is, it doesn’t get old. Donors love leverage. Use a match as frequently as you can – they work well!
Find a control package (or several). I’m always surprised when I talk to nonprofit organizations and hear things like, “we’re working on a new holiday package because our board thinks we’ve used the old one too long – they’re bored with it.” I’m all for testing. Testing is important. But before you begin testing, you’ve […]