How fast do you respond to your major and planned gift donors?

Greg Warner from MarketSmart just posted asking some pointed questions about how well nonprofits follow-up with their most important donors.

Most organizations these days are talking about donor experience. How do we improve the donor experience? What can be done to provide a unique, engaging experience for donors? And yet many of those same organizations are failing at this key component that Greg highlights.

If you want to create a great experience for your donors, make sure you’re following Greg’s recommendations.

Cultivating trust-based relationships with major donors

An excerpt from "Rainmaking: The Fundraiser's Guide to Landing Big Gifts"

How exactly DO you build trust with donors? What are some of the most effective tools and and strategies you can use to develop authentic, trusting relationships with donors? If you want to build the kind of donor relationships that lead to transformational giving, you need to make donors feel and understand that you’re invested […]

10 bad decisions nonprofits make

That cost them millions of dollars in lost revenue

I’m going to rant for a minute here. Over the last six months I’ve explored more than five dozen nonprofit development operations, and in many ways I’ve been disappointed at what I’ve seen. That’s not to say that these programs are failures, or that the people in these organizations aren’t doing good and meaningful work. […]

Criticism may not be agreeable, but it is necessary. It fulfills the same function as pain in the human body. It calls attention to an unhealthy state of things.

Winston Churchill

Building your leadership cabinet

The advisers every nonprofit leader needs around their table

Every leader needs a leadership cabinet. A small group of advisers who help you be the best you possible. And who help keep you grounded, focused, and honest. In most cases these aren’t paid advisers — they’re people who know you, respect you, and are willing to be honest with you when you need that most. […]