Using technology to increase nonprofit capacity

For profit organizations have long embraced technology – specifically sophisticated CRM systems – to capture data and help them better engage, communicate and enhance relationships with their customers. This is an area where nonprofits can reap significant benefit by having the right tools, the right people to utilize them, and smart business rules that help […]

Optimization: The Secret Weapon In Online Fundraising

Many nonprofits are taking advantage of optimization testing to conduct small experiments that drive huge increases in revenue. If optimization testing isn’t in your organization’s digital plan for the year, add it now. For a relatively small investment, you could reap significant gains in online fundraising. What is optimization testing, you ask? A/B split testing […]

Using Data To Drive Donor Insights

What data points does your nonprofit use to develop insights and new strategies to better engage your constituents? If you’re like most nonprofits, it probably depends which department head you ask. Development maintains the donor database that houses biographical data (i.e., name, address, etc.) and transaction data (i.e., date and amount of most recent, last […]

A solid website is the key to your integrated media strategy

Your website should (read: must) be the focal point of your entire integrated fundraising strategy. Why? Simply put, 99% of your donors will never walk through the doors of your office.  But a significant majority of them (over 65%) will visit your website.  Some will even visit on a regular basis.  For most of your […]

15 Tips to Grow Your E-mail List

Looking for ways to grow your e-mail subscriber list?  Try these 15 ways: Ask for e-mail address on your direct mail and newsletter reply devices Request it during volunteer sign-in Use an online registration form for special events Ask for it as part of the sign-in process when you give program tours Put an e-newsletter […]

Focus on user experience in the mail too, not just online (Tip #16)

Increase response rates by pre-filling your donors’ personal information on your direct mail reply cards.  It might be tempting to just leave these blank (it’s probably modestly cheaper than pre-filling), but don’t give in to the temptation! If you pre-populate donor name, address and ID code, that makes it quicker and easier for donors to […]